Senior Analyst II, Business Analysis

The Senior Business Analyst position will support users of the IT Technical Systems in the Supply Chain business area. The position will work with the Supply Chain organization with a focus on process improvement and automation, and general application support of all supply chain systems. The analyst will act as a liaison between the business and IT to identify requirements and implement system solutions.

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Primary Functions

• Build and sustain strong interpersonal relationships by interacting with clients and peers through understanding of the customer's business, their processes and their priorities to ensure that system functionality and performance meet current and future business requirements.
• Serve as the primary end user support and trouble-shooting resource for the Cambridge site. Manage and resolve all supply chain system related software and data issues. This includes prioritization, analysis, debugging, resolution and vendor escalation as well as product related training.
• Work with cross-functional, cross-site teams to develop and implement business solutions and systems upgrades using software development life-cycle processes.
• Work with IT and the business community to continuously enhance the functionality. Coordinate installation of new functionality or product release upgrades. Create and maintain SOPs.
• Ensure systems are validated in accordance to Biogen Idec's computerized validation practice.
• Interact with a global team of IT and Business professionals to achieve business objectives.
• Limited travel as required.

Qualifications

• Understanding of biotech Supply Chain process and business
• Strong problem-solving skills, and the ability to independently trouble-shoot as well as develop alternative solutions to problems
• Proactive approach to working with business unit
• Ability to work effectively within a dynamic environment with minimal supervision
• Must demonstrate good interpersonal, organizational and time management skills
• Experience gathering and documenting business requirements
• Ability to work on multiple projects simultaneously with changes in priority
• Experience with systems validation preferred
• Familiarity with regulatory compliance (FDA, EMEA, SOX, etc.)

Technical Skills:

• Familiarity with MicroSoft products (Word, Excel, PowerPoint, Project), Visio, SQL*PLUS, PL/SQL, SQL*LOADER, TOAD and Data Base structures (Oracle, Access)

Preferred System Experience (not required):

• Understanding/experience with EDI (810/850/856), Business Objects and report building as well as
• Working knowledge of Oracle Process Manufacturing (OPM) is preferred to assist with the design and implementation of functional requirements

Education

• Education BA/BS in related field

Biogen Idec is proud to be an Equal Opportunity Employer.

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